
Please contact Ortega Orthodontics as soon as possible should you break or loosen any of your appliances. Call our orthodontic office before coming in so we can make the time to treat you properly. If you already have an appointment scheduled, please let us know that you will need repair during your visit. If you experience an orthodontic emergency outside of our office hours, contact our answering service, and we will get back to you as soon as possible. We provide fast relief for patients in need, so don’t wait to give us a call.

It’s not always easy to tell if you’re experiencing an orthodontic emergency. We encourage you to give us a call if your orthodontics are broken or loose, if you’re experiencing a lot of oral pain, or if you have any other symptoms that are worrying you. When you give us a call, we’ll help assess your situation over the phone and determine how urgently you need to be seen. Then we’ll schedule your appointment and give you personalized first-aid instructions until you can reach us. Here’s some important information about handling a few of the most common orthodontic emergencies we treat:
Learn More About Handling Orthodontic Emergencies


A few simple habits are all you need to save yourself from having to make an unexpected trip to the orthodontist:
Most orthodontic emergencies are easily managed by an orthodontist and their skilled team of professionals. From broken and loose brackets to soft tissue irritation and serious dental pain, you can expect to visit your local orthodontist’s office for help. However, if you experience severe facial trauma that results in a broken or fractured jaw, continuous bleeding from the mouth that does not cease after 15-20 minutes of applied pressure, or increased swelling around the mouth, jaw, or throat, you should get to your local emergency room for immediate medical attention.
When facing a dental emergency of any kind, it is always best to seek care as soon as possible, even if you believe it’s nothing serious. Oftentimes, when damage or injury occur, especially while wearing braces, you could be faced with a problem that is undetectable to the naked eye. It will take a skilled and trained professional to carefully examine your appliances and oral cavity to ensure there are no bent wires, loose brackets, or protruding pieces that could cause additional harm to your teeth and/or gums. Avoiding professional help could potentially lead to worsening problems that cause more time and money to be spent fixing the issue.
Don’t wait to seek help. Find a local orthodontist who can immediately get you in and offer timely and effective treatment. It is best if you address the problem sooner rather than wait until you return from your trip. This will not only allow you to enjoy the rest of your time away, but it will prevent additional problems from developing. You will need to make sure that you contact our office, though, to ensure we are informed of the injury. Based on the information you provide, we will be able to determine if you should come in for an exam after you return.
All dental insurance companies are different, so how they handle orthodontic emergencies will be dependent upon your plan and any stipulations or exclusions stated within your policy. To know if your visit will be covered by insurance, make sure to contact an insurance representative and explain the situation. If you are unsure what to ask or how to handle the situation, feel free to ask a member of our dental team to work on your behalf.
Yes, a broken retainer should be replaced as soon as possible. Retention is an essential phase of orthodontic treatment. If you want your teeth to remain in their new location, wearing your retainer as instructed is important. Call our office as soon as you notice a problem; we’ll work to replace your appliance quickly so that you can get back on track.
You can likely apply a temporary fix at home, but you will need to call our office to schedule an emergency appointment for professional, permanent help. Orthodontic wax can help treat a broken wire, a loose bracket, or oral sores caused by protruding appliances. However, to avoid further irritation and damage, you will need to see us so that we can fix the problem and help you continue with orthodontic treatment unbothered.
It is never a bad idea to equip your child with an orthodontic emergency dental kit to keep in their backpack while at school. This can be a great way for them to address a situation while they are away from home, while waiting for you to take them to their emergency dentist in Jacksonville. Some of the products you can put in their kit include:
Traditional Braces Clear/Ceramic Braces Lingual Braces (Incognito) Orthognathic Surgery Phase I Pediatric Orthodontics Invisalign® & 3M Clarity Aligners Dentofacial Orthodontics Orthodontic Appliances Adult Treatment View Our Services