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Information for New & Existing Dental Patients

Welcome to Ortega Orthodontics! No matter how you found us, we’re glad you’re here – a referral from your general dentist isn’t actually required in order to schedule a first appointment with our team. Before you or your child’s planned visit, we do ask that you take a few minutes to read through this page, which contains lots of valuable information about your financial options, what happens during a first visit, and more. Any questions or concerns? Please contact us in Jacksonville, FL to discuss them.

Your First Orthodontic Visit

After our newest patient has arrived and we’ve confirmed that all of the necessary paperwork has been completed, it will be time for a thorough exam with Dr. Holland. If a panoramic radiograph is not available from your general dentist, our orthodontic office team will capture one so that we can form the most comprehensive understanding of your orthodontic needs and goals possible. Then, we’ll get started on diagnostic records and a one-on-one consultation, which will be explained in more detail below.

Diagnostic Records

After your initial exam, the next step is diagnostic records. Complete diagnostic records include photographs of the patient’s face and teeth, necessary X-rays, an iTero scan or impressions for study models, and bite registrations.

Diagnostic records may be completed at the initial exam or at an alternative time. It is often more convenient for all parties to combine the exam and the record appointment if time allows. If you are interested in completing the diagnostic records portion of your treatment during your first visit, please let us know at the beginning of your appointment and we will make every attempt to complete the records process that day.


Once all of your diagnostic records have been analyzed, you will have a consultation with Dr. Holland. He will discuss your treatment options, which are specifically designed for your individual case, as well as answer any questions you may have regarding your orthodontic treatment plan. After the consultation, payments will be reviewed in detail and insurance needs will be finalized. We offer free consultations for children, call us today to schedule one for your child today!

New Patient Forms

Hate making an appointment just to get delayed with paperwork once you arrive? Would you like to get a head start on our new patient forms before the day of? No problem at all – just follow the links below to access our online acquaintance form. When you have finished, simply click on "Submit" at the bottom of the page. Your information will be sent directly to us with secure encryption. We do ask that you also download our HIPPA form and email it to us or bring that with you to your appointment. We will have you ready to see Dr. Holland in record time!

Fill Out Our Forms Download Our Hippa Form

Dental Insurance Welcome

Our orthodontic office accepts a wide variety of major PPO insurance plans, and we are happy to help patients and families make the most out of their available benefits by filing claims, following up with providers, and maximizing reimbursements! A transparent and comprehensive pre-treatment estimate (including insurance coverage) will always be provided as well so that it’s easy to approach future care from a place of financial confidence.

Learn More About Dental Insurance

Financing Available

Orthodontics is one of the best investments you can make in the overall dental, medical, and psychological wellbeing of both children and adults. Because of this reason, we believe financial considerations should not be an obstacle in the way of obtaining this valuable health service. We are sensitive to the fact that this is a significant investment for the average household, and we are happy to help with flexible payment options.